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FAQs

WHO IS GIBCO?
GUEVENT INSURANCE BROKER CORP (GIBCO) is a member company of the Guevent Group of Companies founded by Mr. Domingo M. Guevara, Sr., enterprising businessman long known for his vision, wisdom, integrity, and resiliency in crisis and driven by desire to render professional service to the insuring public.
IS GIBCO AN ACCREDITED BROKER?

Incorporated and registered with the Securities and Exchange Commission (SEC) on August 1990 to carry on the business of an insurance agent. On August 2004, the Company changed its primary purpose to become an insurance broker as approved by its Board of Directors and the Insurance Commission.

Its Principals represent an established group of Insurance Companies long known for their stability, reliability, and sound insurance practices. In partnership with its Principals, GUEVENT INSURANCE BROKER CORP (GIBCO) offers you a full range of Insurance coverage and Surety bonds for your protection against losses that may seriously affect you or your business operations.

As an insurance intermediary, GIBCO guarantees complete identification of various risk exposures and evaluation of insurance needs to put together comprehensive plan of insurance protection that is adequate at the most reasonable cost. With GIBCO, you enjoy cost-effective insurance program, risk management services that will help you reduce your insurance costs, and above all, fast and competent service.

HOW DO I FILE A CLAIM?
There are two ways.

1. Contact us via mobile 0919 085 8334 or 0999 226 9937 or through our social media channels,

2. File a claim through our website: https://gibco.com.ph/formclaim.php.

*A Claims Associate will be assigned to personally assist you. Claimants should tell us immediately if they want to file for a claim.

CANCELLATION OF POLICY AGREEMENT CLAUSE

You are primarily bound by the policy provisions of your chosen insurance provider. Policies with processed claims are not entitled to any cancellation and refund.

Under pertinent regulations of the Bureau of Internal Revenue, liability for Documentary Stamp Tax (DST) accrues upon issuance of the Insurance Policy. Hence the event of cancellation of this Policy under Section 64 of the Insurance Code, you will be held liable for DST subsists and the same.

Should you resolve to cancel your policy, earned premiums shall be computed in accordance to short-rate calculation, after deduction of applicable taxes and admin charges.

GIBCO reserves the right to require additional documents and information as, in its discretion, is reasonably necessary to effectively process the cancellation and/or refund application.

In case of approval, you will be duly notified by GIBCO as to the mode and manner of its return together with the written notification of approval of your application. 

Just contact our Customer Service at 0919 085 8334 or 0999 226 9937,

or through our social media channels

 We will guide you through the process. Upon cancellation approval, we’ll return all paid premiums net of DST and Taxes within 30 days from the time we acknowledge your request for cancellation.

IS MY INFORMATION SAFE WHEN I PURCHASED ONLINE?

Of course! We take your privacy and security very seriously. That’s why we have privacy impact assessments, network and computer securities, and third-party risk management to ensure that all your data is protected and restricted to our office.

View GIBCO’s Terms and Conditions regarding privacy policy: Terms and Conditions

WHAT IS DRAGON PAY?

Dragonpay is a digital payment partner that provides facility for credit or debit card payments. Dragonpay uses industry-standard Secure Socket Layer (SSL) technology to protect your data—the same encryption technology used by financial institutions worldwide—so you can shop worry-free.

I HAVE MORE QUESTIONS, WHO DO I ASK?
Just contact our Customer Service at 0919 085 8334 or 0999 226 9937, or through our social media channels 
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